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Christmas Last Orders

We ship via Royal Mail, these dates are based on their last order guidelines. We can NOT guarantee any delivery arriving before Christmas unless you want a fully tracked courier.  Please email if you would like details and prices, but it starts at £30 for outside the UK.

International Orders:

Friday 6th December - Africa, Asia, Caribbean, Central and South America, Far and Middle East
Monday 9th December - Cyprus, Malta
Tuesday 10th December - Eastern Europe (except Czech Republic, Poland and Slovakia)
Wednesday 11th December - Australia, Greece, New Zealand and Turkey
Thursday 12th December - Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Friday 13th December - Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Tuesday 17th December - Belgium, France, Ireland, Luxembourg

UK Orders

Tuesday 17th December - 2nd Class
Wednesday 18th December - 1st Class
Friday 20th December - Special Delivery Guaranteed

Shipping Costs

Packaging

Your order will be shipped in plain discrete padded envelopes or boxes using the required amount of padding and protection.

Return address does not mention this company name.

Shipping method

Please be aware that packages sent outside the EU may be subject to import taxes and brockerage fees.

Service Description Cost
Second Class Parcel A standard 2nd Class Royal Mail service for items under 2kg Prices start at £3
First Class Parcel A standard 1st Class Royal Mail service for items under 5kg Prices start at £4
First Class Parcel (Signed For) A 1st Class Royal Mail service for items under 5kg requiring a signiture Prices start at £5
International Standard 3-10 Day Royal Mail parcel service. No tracking provided. Prices start at £4
International Tracked 3-10 Day Royal Mail parcel service. Full tracking and signiture required Prices start from £8.50
DPD Courier to UK Fully tracked. Once dispatched, UK orders usually arrive the next working day, Monday - Friday. Prices start at £8
DPD Courier outside UK Fully tracked. EU and International shipments by DPD take between 2 - 5 working days. Prices start at £10

 

We go to the post office on average twice a week, normally Tuesdays and Fridays.

We don't keep all items in stock at all times, and your order may take longer if we need to order it in for you.

If a product says that it on back order in the cart then we can not provide an ETA on delivery.

We do NOT offer a next day delivery, and will not guarantee the date of arrival for any orders.

It can take significantly longer for parcels to arrive outside of the UK, and we can not guarantee when they'll arrive. Parcels have taken up to 4 weeks to arrive.

 

Free Delivery

Free delivery is available on orders over £50 within the UK, and will be sent as a 2nd class large letter or parcel.

There is no tracking on free deliveries.

Tracking Codes

We only provide tracking if you pay for tracking!

International Standard parcels do NOT have tracking codes.

Discount Codes

If you are attending some Puppy Pride sponsored events you can get free delivery to pick up on the day.  Please see event details for information.

Orders for events must be placed at least 2 working days in advance and back order items at least 5 working days.